Privacy Policy
Qube is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the information we obtain from users of our communication platform between customers and movers ("the Platform").
1. Information We Collect:
We collect personal information that you provide to us when you register for an account, use our services, or communicate with us. This may include but is not limited to:
- Contact information such as name, email address, phone number, and postal address.
- Account credentials including username and password.
- Payment information for processing transactions.
- Communication logs between customers and movers.
- User preferences and settings.
2. How We Use Your Information:
We use the information we collect for the following purposes:
- To provide and improve our services, including facilitating communication between customers and movers.
- To process transactions and payments.
- To communicate with you regarding your account, updates, and promotions.
- To personalize your experience on the Platform.
- To analyze usage patterns and improve the functionality and performance of the Platform.
- To comply with legal obligations and enforce our terms of service.
3. Information Sharing:
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers who assist us in operating the Platform and providing services to you.
- With third parties as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
- With your consent or at your direction.
4. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Choices:
You may choose not to provide certain information, but this may limit your ability to use certain features of the Platform. You can review and update your account information by logging into your account settings.
7. Childrens Privacy:
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
8. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other means of communication. Your continued use of the Platform after the posting of the updated policy constitutes your acceptance of the changes.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at andrew@qube-software.com.
This Privacy Policy was last updated on 1/2/24.